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Free shipping on US orders over $45 · Roasted to order, every Tuesday & Friday
Northbound Roasters
Contact

Say hello.

A real person reads everything that comes through here. We aim to reply within one business day.

Coffee being prepared Pour-over coffee being brewed
The Northbound Roasters shopfront

Visit the roastery

Address
248 Anderson Street
Portland, ME 04101

Open
Tuesday–Saturday
8:00 AM – 4:00 PM

Email
hello@northboundroasters.example

Phone
(207) 555-0184

Frequently asked

When does my coffee ship?

We roast Tuesdays and Fridays. Orders placed by midnight Monday ship Tuesday afternoon. Orders placed by midnight Thursday ship Friday afternoon. Everything else ships on the next roast day.

How long does coffee stay fresh?

Roasted coffee is at its best from 7 to 21 days off roast. We recommend you buy what you’ll drink in three weeks, store it whole bean in the bag it shipped in, and grind just before brewing.

Do you offer wholesale?

We do, for cafes, restaurants, hotels, and offices in New England. We’re very selective — we work with about 40 wholesale accounts at any time. Email wholesale@northboundroasters.example to start a conversation.

Can I pause my subscription?

Yes — pause, skip, or cancel any time from your account page, no questions asked. Most subscribers pause for vacations and travel. We’re here for whatever rhythm works for you.

What’s your return policy?

We stand behind every bag. If a coffee isn’t right for you, email us within 30 days of receiving it and we’ll either refund the order or send a different coffee — no need to ship anything back. We trust you.

Do you ship internationally?

We ship to Canada and the UK. Other destinations on request — email us and we’ll see what we can do.